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Catering 

DO YOU PROVIDE FOOD AND DRINK?

No, we do not provide any food or drink. You must supply all food, liquor, rentals, staffing, or additional services as we are a raw space that does not offer any services. 

DO WE HAVE TO USE YOUR FULL-SERVICE CATERER?

Yes, Canard is our exclusive caterer.  If you wish to bring in an outside catering company, it is a $2,500 fee. Canard known for their creativity and dedication to the best in cuisine and service, and they also can be very flexible in creating an event that works with your budget. 

CAN I JUST HAVE FOOD DROPPED OFF?

Sure! Instead of full-service catering, you can order a drop-off or bring in your own food. If you need some assistance with catering, bartending, room setup/breakdown, we can supply event staff for $40 /hour. 

WILL I BE CHARGED A BUY-OUT FEE FOR DROP-OFF CATERING? 

No, drop off catering is not considered an “outside company” and will not be charged a catering buy-out.

DO YOU HAVE A PREFERRED LIST OF DROP-OFF OPTIONS? 

We would be happy to provide recommendations that we love and have worked with in the past, but you can order from whomever you wish.

CAN I BRING IN MY OWN ALCOHOL?

Sure! You can bring in or serve alcohol with the purchase of Liquor Liability.  You can purchase a COI with Liquor liability online here -- http://www.specialeventinsurance.com/

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Technology / AV

WHAT TECH CAPABILITIES DO YOU HAVE ON YOUR 5TH FLOOR?

Please see "Amenities"

DOES THE ROOF HAVE ANY AV CAPABILITIES?

No, the Rooftop does not have any AV capabilities. If desired, you will need to bring in a sound system. 

WHAT KIND OF LIGHTING DO YOU SUPPLY? 

Our 5th Floor is equipped with standard LED "Meeting" and "Cocktail Settings". Our terrace and rooftop herb garden are equipped with automatic lighting at sunset. 

DO YOU HAVE WIFI? 

We have a Guest WiFi and password.

HOW DO I BRING MY FILE OR PRESENTATION?

You can send it to the Event Manager, who can then load it up and test it for your prior to the event

You can bring it on a USB and drop it on our computer

You can use an HDMI to connect your laptop to our screens. We have 2 floor boxes to plug in a USB cable. 

DO YOU HAVE MUSIC? 

Yes, we have Spotify hooked up to our system. Just find a playlist you like, and you are good to go! If you want to play music from your phone, we can hook it up with an AUX cable.

DO YOUR LIVE STREAM CAMERAS RECORD? 

No, our TV monitors in our demo kitchen have no recording capability. 

DO YOU PROVIDE AN AV TECH?

No, we do not provide an event services. Your GLWD Event Manager can load up presentations for you, or troubleshoot if an issue arises, however they are not expected to act as your AV Tech. We suggest designating somebody from your party to be in charge of AV, and doing a run-through during your setup time.

DO YOU ALLOW LIVE MUSIC, OR A DJ?

Yes, we do allow live music or a DJ, but all music on the terrace and rooftop herb garden must be off at 10pm due to neighborhood noise ordinances. Nothing can be plugged into our sound system, so your DJ will need to provide. 

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Payment

WHAT’S INCLUDED IN THE SPACE RENTAL PRICE?

For more about what is included please see Amenities. 

DOES YOUR PRICE INCLUDE FOOD, DRINK, OR STAFF?

No. You must supply all food, liquor, rentals, staffing, or additional services.

DO YOU HAVE A RENTAL MINIMUM?

Yes, we have a 3 hour minimum.

IS THERE A CLEANING FEE? 

Yes, all events will be charged a $125 cleaning fee. 

HOW DOES PAYMENT WORK?

Space rental payment is due in full to book your day. You can pay online through a private link, over the phone, or email a check to: 

God’s Love We Deliver
ATTN: Chrissy Basham
166 Avenue of the Americas
New York, NY 10013

WHAT IS YOUR CANCELLATION POLICY?

We can provide you with a full refund if you cancel at least 48 hours prior to your event

WHAT ABOUT DAMAGES?

We require a security deposit on a separate check, or we can keep your credit card number on file.  

DO YOU CHARGE OVERTIME? 

Yes, any time outside of what you purchased will be charged at $500 hour. 

DO WE NEED TO PURCHASE TIME TO SET UP AND BREAKDOWN?

Yes, ample time to load in, set up and break down, load out and clean must be included in your booking. 

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Staff and Services

DO YOU PROVIDE EVENT STAFF OR SERVICES THAT ARE INCLUDED IN MY PRICE? 

No, God’s Love We Deliver does not provide any services, only access to and use of the Event Space. All food, liquor, rentals, staffing, or additional services must be supplied by the client's direct employment of an appropriate vendor. 

We also provide an Event Manager that will be in the building during your event if any issue arises. 

DO YOU REQUIRE SECURITY ON-SITE?

Yes, all large with alcohol require security on 5th Floor Terrace and Rooftop Herb Garden. We use Meyerson Security.

WHAT ARE THE RENTER'S RESPONSIBILITIES?

Maintaining the party flow and guiding guests, Set-up/break-down of all rented party equipment, Loading all event equipment in/out of building in a safe and orderly manner, Make sure Your guests leave in a timely manner, Enforcing that no drinks are set on the ledges of the terrace (if security is not present) , Confirming that room is cleaned and empty by your designated end time to avoid overtime charges, Basic clean up after the event, Throwing all trash and recycling in designated receptacles, Bagging trash and leaving it by the elevator, Disposing of all leftover food and drop-off catering supplies, Washing dirty in-house dishes and platters, Cleaning up spills, Wiping tables, Removal and storage of all decorations

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Policies

DO YOU NEED INSURANCE?

Yes. we need a COI from you and all vendors. It needs to include Liquor Liability if you are serving alcohol.  If you work with Canard, this will not be an issue as they umbrella you under theirs.

If you choose to bring in an outside company, or bring in other vendors we do require that you shall obtain and maintain, at your own cost and expense, and provide evidence of liability insurance in an amount approved by God's Love We Deliver (but in no event in an amount less than [$2,000,000]) which provides coverage for liabilities which arise out of or result from the conducting of the Event.

http://www.specialeventinsurance.com/

DO YOU HAVE A LOADING DOCK AND HOW DOES IT WORK WITH DELIVERIES? 

Yes. Our loading dock hours are between 11am-3pm, due to volunteer activites. Because of this reason, we do not require Party Rentals to be dropped off and picked up within your rental window. All Party Rentals must be delivered Monday -Friday between 11am-3pm no sooner than the day before your event, and picked up the day after your event 11am-3pm. For a weekend event, they can be dropped off Friday and picked up Monday.

CAN I HAVE THINGS PICKED UP THE NEXT DAY? 

Party Rentals - yes. Everything else (floral, decor, etc) must be cleared out that night. 

CAN I LEAVE DECORATIONS UP, AND TAKE THEM DOWN THE NEXT DAY? 

No, our 5th Floor Event Space is used by our staff daily and must be returned to its original layout immediately after each event.

CAN I SHIP MATERIALS TO YOU BEFOREHAND, OR CAN I DROP OFF DECOR THE DAY BEFORE? 

Materials, food, liquor, supplies, equipment or other items relating to, or to be used in conjunction with your event may not be stored in the building longer than 24 hours before or after your event. All supplies stored in the building must be approved in writing. If you would like to ship materials, please mail them to:

God’s Love We Deliver
ATTN: Chrissy Basham
166 Avenue of the Americas
New York, NY 10013

CAN I PUT SIGNAGE IN THE LOBBY FOR MY EVENT? 

Yes, you can put signage by the elevator for your event. 

DO YOU ALLOW SMOKING ON THE ROOFTOP OR TERRACES? 

No, we are a non-smoking building. If you guests would like to smoke, they need to exit the building from the lobby. 

CAN I COOK IN THE DEMO KITCHEN DURING MY EVENT? 

We do allow use of the demo kitchen on a case-by-case basis for an additional cleaning fee. 

DO GUESTS NEED TO CHECK IN? HOW DO THEY GET INTO THE VENUE? 

Yes, we need a list of attendees so you guests can sign in downstairs in the lobby. If you already planning on having a check-in for your registration, you can have it in our lobby. 

DOES YOUR ELEVATOR LOCK? WILL WE HAVE A KEY CARD?  

Usually our elevator is locked during business hours, but it will be open for the duration of your event. 

WHAT IS YOUR CURFEW?

Our building must be closed and in a broom-clean condition by 11pm. Usually breakdown must start at 10pm to make this happen.

CAN YOU TENT THE TERRACES OR ROOFTOP HERB GARDEN?

Yes, it is possible. We have contacted Nassau Tenting about tenting the terrace or rooftop before. You will be able contact somebody there for an estimate. If you do connect with someone from there, please let me know and we will connect them with our Facilities Director for any coding or logistical questions.

DO I NEED TO PROVIDE A GUEST LIST FOR THE RECEPTIONIST? 

No guest list is needed! If you are not checking your guests in downstairs yourself, our receptionist will guide your guests up to the event space when they arrive. 

CAN WE PUT UP POSTERS IN THE LOBBY? 

Yes, of course! We have easels for your posters. 

OTHER HOUSE RULES?

No smoking. No glasses on the ledges of the terrace or rooftop herb garden.